Terms & Conditions

Effective Date: 20/04/2025

Welcome to caevon.com. These Terms & Conditions govern your use of our website and your purchase of products from Caevon. By accessing or using our site, you agree to these terms. Please read them carefully before placing an order.

1. Use of the Website

• You must be at least 18 years old to use our website or make purchases.
• You are responsible for keeping your account details and password secure.
• You agree to provide accurate and up-to-date information during checkout.
• You must not use our website for any unlawful or unauthorized purpose.

2. Product Information & Pricing

• We strive to display accurate descriptions, images, and pricing for all products.
• While we make every effort to ensure accuracy, we cannot guarantee all information is error-free.
• Prices may change without notice. Discounts and promotions may have specific conditions.

3. Orders & Payments

• Placing an order on our website is an offer to purchase.
• We may cancel orders due to product unavailability, pricing errors, or suspected fraud.
• You agree to provide valid payment details and authorize us to charge your selected payment method for the full order amount, including applicable shipping fees.
• Payments are processed securely through third-party platforms (e.g., PayHere, Stripe). We do not store your full payment details.

4. Shipping & Delivery

• We aim to process and ship orders promptly.
• Delivery timelines are estimates and may vary depending on your location and courier services.

5. Returns & Refunds

Our return process and conditions are outlined in our Refund Policy. Please refer to it before making a return request.

6. Intellectual Property

• All content on caevon.com — including text, visuals, branding, and designs — is owned by Caevon.
• You may not copy, reuse, or modify our content without written permission.

7. Limitation of Liability

• Caevon is not responsible for indirect, incidental, or consequential damages resulting from the use of our website or products.
• We make no guarantees beyond what is clearly stated in our product descriptions or required by Sri Lankan law.

8. Updates to Terms

We reserve the right to change these Terms & Conditions at any time. Updates will be posted on this page. Continued use of the site implies your acceptance of the latest version.

9. Contact Us

Caevon Customer Support