Effective Date: 20/04/2025
At Caevon, your privacy is our priority. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit www.caevon.com, make a purchase, or interact with our services. By using our website, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We collect information from you in various ways to improve your experience with Caevon:
a. Personal Information
- Full name
- Email address
- Shipping & billing addresses
- Phone number
- Payment details (processed securely via third-party platforms)
b. Non-Personal Information
- Browser type and device info
- IP address
- Pages visited and time spent on the site
2. How We Use Your Information
- Process and fulfill orders
- Send order updates, offers, and promotional emails (you can opt out anytime)
- Provide customer support
- Improve website performance and user experience
- Detect and prevent fraud or unauthorized activities
3. How We Protect Your Data
- SSL encryption
- Secure payment gateways
- Access controls and monitoring
While we use industry best practices, no method of transmission over the internet or storage is 100% secure. We encourage you to protect your login credentials and take care when using public networks.
4. Sharing Your Information
We do not sell or rent your personal data. We may share your information with trusted partners for specific functions, including:
- Payment processors (e.g., Stripe, PayPal)
- Delivery and shipping providers
- Marketing and analytics tools (e.g., Google Analytics, Meta Ads)
These partners are required to handle your data securely and confidentially.
We may also disclose your information when required by law or in response to valid legal requests.
5. Your Rights & Choices
- Access or update your personal data
- Request deletion of your account and information
- Opt out of marketing communications
- Disable cookies through your browser settings
To request changes or deletions, contact us at support@caevon.com.
6. Cookies
We use cookies to personalize your experience, understand how our website is used, and improve our services. You can manage cookie settings through your browser preferences.
Note: Disabling cookies may limit certain features of the website.
7. Children’s Privacy
Caevon.com is not intended for users under the age of 13. We do not knowingly collect information from children.
8. Third-Party Links
Our website may link to other websites or services. We are not responsible for the privacy practices or content of those external sites.
9. Policy Updates
We may update this policy from time to time. Any changes will be posted on this page with a revised “Effective Date” above. We encourage you to review this policy periodically.
10. Contact Us
Caevon Customer Support
Email: support@caevon.com
Website: www.caevon.com